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Timothy Lamprey
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  • Salisbury, MA
  • United States
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Unproductive Customers
19 Replies

Started this discussion. Last reply by Debbie Woodruff Nov 21, 2009.

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Latest Activity

Timothy Lamprey replied to Michael Pawelek's discussion How Are 2012 Spring Sales So Far?
"Pansies are selling exceptionally well here in northeast mass. Hardgoods selling well across the board. No perennials or trees and shrubs in yet. Friday, march 23 was warm and the sales in dollars was more like a day in may. May the sales continue…"
Mar 25
Timothy Lamprey replied to Kevin Yanik's discussion Auctions - Your Best & Worst Buys
"Michael: Have the greenhouse, live near the ocean : ("
Mar 5
Timothy Lamprey replied to Kevin Yanik's discussion Auctions - Your Best & Worst Buys
"Michael: I think it may be that we have to have a few extra bucks in our pockets in order to go to auctions. Or maybe it is the whistling in the graveyard thing!"
Mar 5
Timothy Lamprey replied to Gina Miller's discussion Bio degradable pots
"eco pots from Border Concepts. They have a growers pot. 5 1/2 x 4 for 65 cents 7 x5 1/4 for $ 1.05  I'll check a few more sources and let you know."
Feb 6
Timothy Lamprey replied to Lynn Ehrhart's discussion Ants!!
"Terro is one brand. We sell it in our store. It works very well and yes it will freak you out with the number of ants that show up, but eventually they go on to that big ant farm in the sky!"
Feb 2
Timothy Lamprey replied to Michael Pawelek's discussion World's Best Draining Plant Container?
"I think that it would be a very uncomfortable bed if you want a good night's sleep!"
Jan 19
Timothy Lamprey replied to David Holley's discussion Landscape Accounts
"We have been giving 20% for cash and carry. If they pay with a credit card the discount is 15%. Our charge account customers are billed at full retail but if they pay within 10 days of the statement, they can take a 15% discount."
Jan 4
Timothy Lamprey replied to Michael Pawelek's discussion Need Suggestions For "Holly" Varieties.....
"Michael: I don't know your climate zone but there are two PW hollies that stay somewhat small. Castle Spire and Castle Wall. The wall is  6 to 8 X 4 to 5. Regular holly leaves. Looked it up, they are Zone 5"
Nov 15, 2011
Timothy Lamprey replied to Karen Brohl's discussion customers asking for a discount
"I'll share a story from my first year in business ( 1982) I was selling Christmas trees. A man comes into the store and in a gruff tone asks "Who's selling the trees?" I go out and he points to a beautiful 9 foot tree. He takes…"
Oct 10, 2011
Timothy Lamprey replied to Jared Bookhardt's discussion To the Heart of the Matter?
"Unfortunately, this is a sign of the times. If houses are not being built, people also don't need trees and shrubs. Many people will try their own landscape maint. to save money. The hardest thing is that their is more competition around, the…"
Sep 1, 2011
Timothy Lamprey replied to Paul Brumfield's discussion First year with mums, so many to choose from.
"If you sold annuals in the spring, what colors were the most popular. Your customers will use the same color scheme in the fall. You can't go wrong with yellow, white bronze and red. Have some 4 inch for the windowboxes that went by and some 6…"
Sep 1, 2011
Timothy Lamprey replied to Sherwood Botsford's discussion Small tree nursery marketing..
"Just a quick thought. Many schools will look for an expert to give a free talk on some form of gardening. If you have time, you could go to the schools and give out a free plug or give out a gift certificate for a free plug that they can pick up at…"
Sep 1, 2011
Timothy Lamprey replied to Becky Litterer's discussion Need some help with a customer and not getting any blossoms so no peppers on their plants.
" would ask a specific question as to what type of fertilizer they have been using. We have had a slew of customers who have been using Miracle Gro. The nitrogen is very high and the phosphorous is relatively low. Potassium is OK. It will give a…"
Aug 30, 2011
Timothy Lamprey replied to Jared Bookhardt's discussion Have you Raised Prices Yet?
"I have watched this discussion for some time now. I am only a retailer. The only thing I grow is older! I have been in retail for 37 years. In 1979, the retailer I worked for went belly up and I went to work for a chain. Even in those days, the…"
Aug 16, 2011
Timothy Lamprey replied to Sherwood Botsford's discussion Competing with the Big Box Stores.
"I, too have been at this since 1974. I have owned my own business since 1982. I have been charging $ 2.75 for a six pack annual. $ 4.50 for a 4 in PW. 49 cents less than HD's advertised price. It took some time, but working with good growers…"
Jul 12, 2011
Timothy Lamprey replied to Steve's discussion Patio tomatos in 12" Pots
"We have had individual tomato plants in pots as big as a 5 gallon pot. We have found that the larger the pot, the better the tomato plant grows. We have had Big Boy, Early Girl and JetStar in 3 or 5 gallon containers and they retailed for $ 24.95 or…"
May 24, 2011

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Title
President
Organization
Harbor Garden Center
Website
www.harborgardencenter.com

Timothy Lamprey's Blog

Unproductive Customers

I guess that calling some customers unproductive sounds harsh, but what I am really talking about is the customer who comes into the store and asks, say, how to put in a lawn. You spend the time telling them what to do, and you usually get, "OK, I'll come back with my spouse on Tuesday and we'll get what we need." My business is small enough that I know that they never came back. They probably used the information to go to the box store and buy what they need for less money. I have been in lawn… Continue

Posted on October 26, 2009 at 6:26pm — 2 Comments

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