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Timothy Lamprey
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  • Salisbury, MA
  • United States
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Unproductive Customers
19 Replies

Started this discussion. Last reply by Debbie Woodruff Nov 21, 2009.

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Latest Activity

Timothy Lamprey replied to Michael Pawelek's discussion Is There A "Home Brew" Recipe For BT?
"I suppose that if you took infected caterpillars, put them in a blender with water and mix, you might get something that would work. On the other hand, many of my customers keep bt over the winter and it seems to work the following season. Just…"
Apr 2
Timothy Lamprey replied to Michael Pawelek's discussion More Crazy Spring Weather.....
"Send me an envelope and I'll send you all the snow you want! You can melt it down and use it to water! Sales are still very slow. People can't get into the mood when they have to shovel the driveway and can't even see their lawn.…"
Mar 20
Timothy Lamprey replied to Gina Miller's discussion Shrubs and Perennials
"We leave them as is, unless they obviously need to be re-potted. We give them some Osmocote and get them growing again. They generally look pretty good in short order."
Mar 20
Timothy Lamprey replied to Kathleen Gilligan's discussion Crabgrass Preventative
"You can try corn gluten. It comes as a granule that you spread around. It inhibits root growth of the crabgrass seedlings so the timing of the application is important. It has about a 4 week control time. We sell it in our garden center for…"
Mar 11
Timothy Lamprey replied to Bill Dysert's discussion Sow Bug control
"Spinosad wors very well on sowbugs."
Mar 5
Timothy Lamprey replied to Kris Mattie's discussion Mice in your seed trays? Here's a simple solution!
"We sell propane and the mice always build nests under the scale.   We place 1 pack under the scale and it keeps them away for a month. We have also used it near the bird seed stored in the warehouse. Keeps them away from the seed."
Sep 30, 2012
Timothy Lamprey replied to Kris Mattie's discussion Mice in your seed trays? Here's a simple solution!
"We have had success by using a product from Bonide called Mouse Magic. They look like big tea bags. The bags are filled with mint oil. The mice hate the mint smell. Each packet lasts for about 30 days. How many to use would depend on the air…"
Sep 29, 2012
Timothy Lamprey replied to Sara Tambascio's discussion Should We Sell Plants In Bud Or In Bloom?
"Thirty eight years in lawn and garden and it has been and will always be that color sells. Now more discussion, I R an expert!"
Aug 17, 2012
Timothy Lamprey replied to Randy Schmitz's discussion Communication in (and outside) the garden center
"We use Icom 2 way commercial grade radios. They have worked well for us for several years."
Aug 17, 2012
Timothy Lamprey replied to Michael Pawelek's discussion How Are 2012 Spring Sales So Far?
"Pansies are selling exceptionally well here in northeast mass. Hardgoods selling well across the board. No perennials or trees and shrubs in yet. Friday, march 23 was warm and the sales in dollars was more like a day in may. May the sales continue…"
Mar 25, 2012
Timothy Lamprey replied to Gina Miller's discussion Bio degradable pots
"eco pots from Border Concepts. They have a growers pot. 5 1/2 x 4 for 65 cents 7 x5 1/4 for $ 1.05  I'll check a few more sources and let you know."
Feb 6, 2012
Timothy Lamprey replied to Lynn Ehrhart's discussion Ants!!
"Terro is one brand. We sell it in our store. It works very well and yes it will freak you out with the number of ants that show up, but eventually they go on to that big ant farm in the sky!"
Feb 2, 2012
Timothy Lamprey replied to Michael Pawelek's discussion World's Best Draining Plant Container?
"I think that it would be a very uncomfortable bed if you want a good night's sleep!"
Jan 19, 2012
Timothy Lamprey replied to David Holley's discussion Landscape Accounts
"We have been giving 20% for cash and carry. If they pay with a credit card the discount is 15%. Our charge account customers are billed at full retail but if they pay within 10 days of the statement, they can take a 15% discount."
Jan 4, 2012
Timothy Lamprey replied to Michael Pawelek's discussion Need Suggestions For "Holly" Varieties.....
"Michael: I don't know your climate zone but there are two PW hollies that stay somewhat small. Castle Spire and Castle Wall. The wall is  6 to 8 X 4 to 5. Regular holly leaves. Looked it up, they are Zone 5"
Nov 15, 2011
Timothy Lamprey replied to Karen Brohl's discussion customers asking for a discount
"I'll share a story from my first year in business ( 1982) I was selling Christmas trees. A man comes into the store and in a gruff tone asks "Who's selling the trees?" I go out and he points to a beautiful 9 foot tree. He takes…"
Oct 10, 2011

Profile Information

Title
President
Organization
Harbor Garden Center
Website
www.harborgardencenter.com

Timothy Lamprey's Blog

Unproductive Customers

I guess that calling some customers unproductive sounds harsh, but what I am really talking about is the customer who comes into the store and asks, say, how to put in a lawn. You spend the time telling them what to do, and you usually get, "OK, I'll come back with my spouse on Tuesday and we'll get what we need." My business is small enough that I know that they never came back. They probably used the information to go to the box store and buy what they need for less money. I have been in lawn… Continue

Posted on October 26, 2009 at 6:26pm — 2 Comments

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